
Summary
Vance and Scott trace Walton’s retail ventures from Ben Franklin and Walton’s 5 & 10 to Wal-Mart. The publisher’s jacket description identifies low overhead, service and employee and customer loyalty as central subjects.
Why read it Our view
Compare the evolution of store formats, overhead controls and loyalty policies as a retailer grows. The history places these operating choices beside Wal-Mart’s competition with K mart and Sears.
Written about
- Sam WaltonFounder and company history subjectVance and Scott’s 1994 company history follows Walton’s store formats, low overhead and policies for customers and employees.Source