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The Amazon Way: Amazon’s 14 Leadership Principles

John Rossman

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Summary

Former Amazon executive John Rossman examines the company’s leadership practices. His author-hosted adaptation of chapter one gives company cases in self-service, pricing and stopping sales until product faults are fixed.

  • SourceJohn Rossman — The Amazon Way chapter adaptation · Work identity and adaptation label 32–35; Bezos 36–46; pricing 63–65; Andon Cord 76–83
  • SourceJohn Rossman — book catalog · The Amazon Way: Amazon’s 14 Leadership Principles, web lines 63–66

Why read it Our view

Study operating mechanisms that turn customer concerns into action: self-service tracking, price choices and removing faulty listings. The checked chapter is an author-approved adaptation; no particular print edition is assigned.

Written about

  • Jeff BezosAmazon leadership and company subject
    Rossman’s company account examines Bezos’s operating choices. The checked text is his licensed chapter adaptation; a print edition is not inferred.
    Source