Summary
Bill Gates, writing with Collins Hemingway, argues that a company can improve its work by connecting systems and processes through a shared digital infrastructure. Using examples from Microsoft and other corporations, he considers how technology can support customer and partner relationships, employees and daily processes.
Why read it Our view
Useful for examining where information stops moving through a company. The book connects technology to relationships, people and processes, which helps frame questions about how systems support the work.
Written about
- Bill GatesAuthorGates, with Collins Hemingway, argues for integrated digital systems using examples from Microsoft and other companies.Source