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The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits

Zeynep Ton

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Summary

Ton studies retail operating systems that combine investment in workers with low prices. Costco is one of four central cases. The book connects product range, work design, staffing and continuous improvement.

  • SourceZeynep Ton — The Good Jobs Strategy · Author synopsis, web lines 22–28: four model retailers and operating questions
  • SourceAuthor-hosted original Introduction · Printed viii–ix, PDF pages 1–2: four operating choices and chapter structure
  • SourceMIT Sloan — Costco class with Jim Sinegal · Web lines 89–90 identify the founder, the 2014 book and Costco case

Why read it Our view

Compare employee investment with product range, work standards, cross-training and staffing capacity. Costco is a company case connected to Sinegal; this does not claim he wrote or recommended the book.

Written about

  • Jim SinegalBook about Costco’s operating system
    Costco, the company Sinegal co-founded, is one of Ton’s four main cases. This is a company-study link, not authorship or a reading recommendation.
    Source