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Qualità e welfare: Il caso Luxottica

Carlo Salomoni; preface by Alberto Galgano

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Summary

Carlo Salomoni examines Luxottica’s Quality & Welfare project. The book links production quality, the cost of poor quality, employee welfare and service to customers. Its stated model uses improvements in work and reductions in quality-related costs to release resources for benefits to workers and their families. Alberto Galgano contributes the preface. The checked Italian edition was published in 2011.

  • SourceQualità e welfare: Il caso Luxottica — source record · Descrizione and Informazioni aggiuntive: Luxottica Quality & Welfare project, costs of poor quality, employee benefits; Alberto Galgano preface; 2011; ISBN.
  • SourceCapodarco social library — edition record · Dettagli Libro: Carlo Salomoni; subtitle; first edition 2011; Italian; ISBN; Alberto Galgano preface.
  • SourceFondazione Leonardo Del Vecchio — welfare paragraph · Paragraph beginning E, ancora: Del Vecchio developed Welfare Luxottica during 2008–2009.

Why read it Our view

Use this focused case to examine the proposed link between production losses, employee welfare and customer service. Identify what would have to be measured before applying the same funding model in another business.

Written about

  • Leonardo Del VecchioCompany founder
    A focused study of the company Del Vecchio founded. The foundation links him to the company welfare model. This is neither his authorship nor his reading recommendation.
    Source