
Summary
John Mackey and Raj Sisodia argue that a business can pursue profit while creating value for customers, employees, suppliers, investors, communities and the environment. Their framework has four parts: higher purpose, stakeholder integration, conscious leadership, and conscious culture and management. Examples include Whole Foods Market and other companies.
Mackey’s introduction makes the idea concrete through the 1981 flood that nearly ended Whole Foods. Customers helped clean the store, suppliers offered credit, and other supporters provided money and work. He presents that recovery as a reason to treat the people around a company as part of its strength.
Why read it Our view
Use the framework to list who creates value for your business and who receives it. Then examine a real decision, such as pricing or supplier terms, against those interests. The flood account shows why these relationships matter when the company is under pressure.
Written about
- John MackeyCo-authored with Raj SisodiaTheir account of business purpose, stakeholder relationships, leadership and culture.Source